Six Sigma Archives | Gemba Academy

GA 525 | Crafting a Long-Term Vision with Jennifer Drago

By Jessica Bush - April 25th, 2024

This week’s guest is Jennifer Drago. Ron and Jennifer discussed having a long-term vision, data-driven strategies, overcoming resistance to change, and more. An MP3 audio version of this episode is available for download here. In

Enhancing Organizational Efficiency through Supplier Process Improvement

By John Knotts - April 19th, 2024

In an increasingly interconnected business ecosystem, the performance of an organization is not solely determined by its internal processes but also by the efficiency and reliability of its suppliers. The concept of working closely wit

GA 524 | Connection Before Correction with Royden Johnson

By Jessica Bush - April 18th, 2024

This week’s guest is Royden Johnson. Ron and Royden discussed lean in South Africa, connection before correction, 5S, authority, and more. An MP3 audio version of this episode is available for download here. In this episode you&#

GA 523 | The Cleveland Clinic Improvement Model with Tim Pettry

By Jessica Bush - April 11th, 2024

This week’s guest is Tim Pettry. Ron and Tim discussed outside perceptions of Toyota, Cleveland Clinic’s journey with continuous improvement, and Tim’s unusual workshop at the upcoming Shingo Conference. An MP3

Process Improvement Across Industries

By John Knotts - March 15th, 2024

In the realm of business and organizational efficiency, understanding the nuances of process improvement across various industries is not merely an exercise in intellectual curiosity but a necessity. With 34 years of experience in this

Understanding the Customer Experience is a Keystone in Process Improvement

By John Knotts - February 16th, 2024

In the realm of business, the adage “the customer is always right” has evolved into a more nuanced understanding that “the customer’s experience is paramount.” As we dive deeper into the intricacies of cus

Embracing System-Level Problem Solving over Firefighting

By John Knotts - January 19th, 2024

In the dynamic landscape of business and organizational management, problem-solving is often equated with ad hoc firefighting – a reactive approach where individuals scramble to douse the flames of immediate issues. While this method

Is Process Improvement Certification Right For Me?

By John Knotts - November 17th, 2023

Embarking on a journey of process improvement often leads to the crossroads of certification. Is obtaining a process improvement certification the correct path for you? This question resonates with many professionals who are eager to e

Robot humanoid using tablet computer for global network connection

Harnessing AI Large Language Models for Process Improvement

By John Knotts - October 20th, 2023

Artificial Intelligence (AI) is on everyone’s lips these days. In the realm of AI, Large Language Models (LLMs) are emerging as pivotal tools capable of understanding and generating human-like text. However, the capability extends fa

GA 498 | The Power of Improving Less with Chad Bareither

By Jessica Bush - October 19th, 2023

This week’s guest is Chad Bareither. Ron and Chad discussed Chad’s book, “Improve LESS,” Toyota Kata, why continuous improvement is not just “extra work,” and more. An MP3 audio version of this episo

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