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GA 564 | ISO 9001 and Continuous Improvement with Ridha Dhrifi

Avatar photo By Jessica Bush Updated on January 22nd, 2025

This week’s guest is Ridha Dhrifi. Ron and Ridha discussed ISO 9001, how it aligns with lean manufacturing, balancing compliance with operational efficiency, and more. An MP3 audio version of this episode is available for download here.

In this episode you’ll learn: 

  • Ridha’s favorite quote (3:01)
  • His background (4:29)
  • The alignment between ISO 9001 and lean manufacturing (5:49)
  • About ISO 9001 (7:09)
  • Industries interested in ISO 9001 (8:31)
  • Making sure it’s an authentic certification adding real value (10:42)
  • How lean thinking can help and harmonize (12:45)
  • How current and future state works in ISO (14:16)
  • Combining ISO and lean (16:30)
  • Advice for a quality manager on balancing compliance and operational efficiency (20:03)
  • How long it takes to realize ISO 9001 certification (22:49)
  • The order of operations (25:44)

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Jessica Bush

Jessica is responsible for the editorial aspects of Gemba Academy’s content, focusing on course materials, podcast production, social media, and other copywriting efforts. An avid advocate of entrepreneurship, Jessica has worked with two technology startups as co-founder and head marketing strategist. Jessica received her BS in Business Administration from Cal Poly San Luis Obispo, with a minor in Music.

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