EducationLeadershipLeanpodcastSix SigmaThe 5S

GA 565 | Continuous Improvement in Higher Education with Dr. Brad Miller

Avatar photo By Jessica Bush Updated on January 30th, 2025

This week’s guest is Dr. Brad Miller. Ron and Dr. Miller discussed what it’s like to teach Lean and Six Sigma at a university, the business lessons that can be learned from academia, his grocery store simulation, and more. An MP3 audio version of this episode is available for download here.

In this episode you’ll learn: 

  • The quote that inspires Dr. Miller (3:01)
  • His background (4:29)
  • How he started working at a university (6:51)
  • What students are like these days (9:07)
  • How he structures his classes (13:53)
  • About his grocery store checkout simulation (18:37)
  • How mixing different personalities works (21:39)
  • Balancing “getting it right” with experimenting (32:38)

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Jessica Bush

Jessica is responsible for the editorial aspects of Gemba Academy’s content, focusing on course materials, podcast production, social media, and other copywriting efforts. An avid advocate of entrepreneurship, Jessica has worked with two technology startups as co-founder and head marketing strategist. Jessica received her BS in Business Administration from Cal Poly San Luis Obispo, with a minor in Music.

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