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GA 310 | The Role of Motivation in Continuous Improvement with Brad Miller

By Jessica Bush Updated on March 12th, 2020

This week’s guest is Brad Miller. Ron and Brad discussed how motivation factors into continuous improvement, and a modern motivation framework that could be useful to managers. A MP3 audio version of this episode is available for download here.

In this episode you’ll learn: 

  • Brad’s background (2:51)
  • The importance of an academic background (4:34)
  • His favorite quote (6:05)
  • The concept of motivation as it relates to continuous improvement (8:46)
  • Getting to the goal (15:09)
  • Dealing with uncertainty (16:21)
  • Where training comes in (18:02)
  • What people believe about the activity (20:17)
  • How psychological safety plays into motivation (23:07)
  • How mastery, autonomy, and purpose fit into Brad’s framework (26:03)
  • Another example (32:02)
  • Exposing people to a better world (34:51)

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