GA 310 | The Role of Motivation in Continuous Improvement with Brad Miller

This week’s guest is Brad Miller. Ron and Brad discussed how motivation factors into continuous improvement, and a modern motivation framework that could be useful to managers. A MP3 audio version of this episode is available for download here.

In this episode you’ll learn: 

  • Brad’s background (2:51)
  • The importance of an academic background (4:34)
  • His favorite quote (6:05)
  • The concept of motivation as it relates to continuous improvement (8:46)
  • Getting to the goal (15:09)
  • Dealing with uncertainty (16:21)
  • Where training comes in (18:02)
  • What people believe about the activity (20:17)
  • How psychological safety plays into motivation (23:07)
  • How mastery, autonomy, and purpose fit into Brad’s framework (26:03)
  • Another example (32:02)
  • Exposing people to a better world (34:51)

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How else does the concept of motivation factor into continuous improvement?

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