I believe the guys over at the Lean Blog may have previously discussed this story… but in case you missed it I wanted to share it. There is a dentist that believes in lean thinking and is becoming recognized for it. Here is an exerpt from an article I read today.
For the dental office, this means small things – like arranging sterilization areas in a way that minimizes steps – as well as large things. One of the biggest differences at Bahri’s office, for example, is that patients don’t move from room to room or have to deal with multiple appointments even when they have multiple issues that need to be addressed. Need a cleaning, an exam and a cavity filled? Get it all done in one go, rather than coming back another day.
Cool, eh? Here is the rest of the article about the lean dentist. I hope this catches on. I intend to share this story with my dentist who is really nice… but definitely not lean. If you all do the same maybe we can start a lean dentistry revolution!
Update: Here is the Lean Blog take on this story. Check it out!