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Your Important Feedback Requested: A Simple 2 Question Survey

By Ron Pereira Published on October 26th, 2009

I would really appreciate your thoughts on this simple, 2 question survey that should take less than 30 seconds to complete. A big thanks in advance for your time and valuable insight!

Click Here to take survey

Ron Pereira

Ron has more than 20 years of experience in various manufacturing, supply chain, and senior leadership roles. Ron has held the titles of process engineer, engineering manager, master black belt, and director of manufacturing & continuous improvement. In 2002 Ron was the first American to win the Nokia Global Six Sigma and Overall Quality award in Helsinki, Finland. Ron holds a bachelor's degree in automated manufacturing and an MBA in technology management.

Panu Kinnari
October 27, 2009 - 2:08 am
Reply

You didn’t include answer for question 1 that I would’ve chosen.

“Online training with option for downloading content”

Physical media is not needed. If you fear piracy, if person wants to spread content illegally he can and will do it regardless of if he first has to rip dvd contents or not.

Forcing customer to rip dvd for him to use material on the go is wasting customers time (I for example don’t even have optical drive in my laptop and I would have to copy contents to hardrive to use material when not able to connect to internet)

Plus, with physical media you carry risk of obsolence. Downloadable content is in my opinion just good customer service. Making is easier for customer to consume.