Month: December 2009

17 Articles

Now in Paperback: Taiichi Ohno’s Workplace Management

By Jon Miller - December 15th, 2009

Taiichi Ohno said, “Your wits don’t work until you feel the squeeze.” By that measure I and most of the world ought to have seen a significant improvement our mental capacities in 2009. It’s been quite a year. A

The Positive Tension Between SMART and Stretch Goals

By Jon Miller - December 14th, 2009

While helping a client through their hoshin kanri process last month one of the leaders in the company raised an interesting question about the selection and definition of breakthrough objectives as part of the hoshin plan. Breakthroug

What deux yeux have teux deux?

By Ron Pereira - December 14th, 2009

I recently came across an elegant and minimalist online “to do” tracking tool called Teux Deux. Now, to be sure, I am a fan of the hand written to do list… but since I travel a lot I also like to maintain an online li

Free Practical Problem Solving Overview Video

By Ron Pereira - December 9th, 2009

Gemba Academy has recently released the first three modules of our latest course – Practical Problem Solving.  Here is the first overview module of this course. Please note that if you are reading this article via email or your

The Path, the Traveler and the Destination

By Jon Miller - December 8th, 2009

The path, the way, the road, the tao, el camino: the course of the traveler has many names. Each evokes a sense of possibility, anticipation and wonder. What lies ahead? What is the destination? What will one find along the way? Robert

The Advantages of A1 Thinking Over A3 Thinking

By Jon Miller - December 2nd, 2009

What is popularly called A3 thinking is the practical problem solving process which summarizes the PDCA cycle on one page. Those of us who have memories of TQC will recognize it as nearly identical to the QC storyline concept. Many QC

Review of The Lean Manager by Michael Balle and Freddy Balle

By Jon Miller - December 1st, 2009

The Lean Manager by Michael Balle and Freddy Balle is the second “lean business novel” by these authors. This novel relates the story of a factory in France threatened with closure and relocation of its business to Poland.

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