GA 150 | How to Respect Diversity with Mike Brett

This week’s guest is Mike Brett, a lean thinker from the UK. Ron and Mike talked about the diversity of Mike’s company, their journey with Hoshin Kanri, and a special lean card game that Mike created. An MP3 version of this episode is available for download here.

In this episode you’ll learn:

The quote that inspires Mike (3:26)
Mike’s background and how he learned about continuous improvement (4:49)
About the diverse nature of Mike’s organization (9:27)
How culture plays a role in Job Instruction (14:07)
Mike’s lean card game (17:18)
How Mike and his company use Hoshin Kanri (23:55)
What “Respect for People” means to Mike (28:04)
The best advice Mike has ever received (30:46)
Gauging what is right (31:50)
An experiment or project that failed (32:30)
What Mike is most proud of as it relates to lean (35:08)
What Mike is reading (35:48)
The knowledge area or skill Mike feels he needs to improve (36:58)
Mike’s final words of wisdom (37:55)

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