GA 163 | Addressing the Human Side of Lean with Rick Timlick

This week’s guest is lean consultant Rick Timlick. Rick shared how he helps organizations with their lean journeys, with a specific emphasis on the human component. An MP3 version of this episode is available for download here.

In this episode you’ll learn:

  • The quote that inspires Rick (2:38)
  • Rick’s background (3:12)
  • The state of lean in the western world (4:19)
  • Why lean isn’t as impactful as it could be (6:15)
  • Rick’s overall approach to lean (6:59)
  • How Rick approaches the human side of lean (8:21)
  • Dealing with lean skeptics (10:22)
  • Rick’s opinion on “top down” versus “bottom up” structures (11:36)
  • Advice for enhancing your lean journey (12:59)
  • What Rick would tell his younger self (18:24)
  • What “Respect for People” means to Rick (19:29)
  • The best advice Rick has ever received (20:33)
  • A lesson Rick has learned about recognizing symptoms (22:01)
  • What Rick is most proud of regarding lean (23:43)
  • The book Rick recommends (24:24)
  • The skill or knowledge area Rick wants to improve (25:27)

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What Do You Think?

How do you deal with “naysayers” or people who don’t believe in the power of lean?


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