Later this year we’re going to produce a course focused on the gemba walk. We have lots of ideas of how to approach this course but, like many aspects of lean, if you ask 10 “experts” how to go about the gemba walk you’ll likely get 10 different answers.
So, what I’m genuinely curious to learn is how you go about walking the gemba. Do you have a plan? What’s your primary purpose for walking the gemba? What mistakes have you made and learned from? Please let us know in the comments section below.