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GA 260 | The Secret to Excellence with Oscar Roche

By Jessica Bush Updated on March 27th, 2019

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This week’s guest is Oscar Roche, Director of the TWI Institute in Australia & New Zealand. Ron and Oscar discussed the humanity of lean, the components of TWI, and more. An MP3 version of this episode is available for download here.

In this episode you’ll learn:

The quote that made everything click for Oscar (1:50)
Oscar’s background (2:57)
When the standards have been dropped (7:12)
Getting to a new standard (10:28)
Putting someone at ease (11:10)
Why Job Relations is the least comfortable component of TWI (16:28)
About the TWI Institute’s work (19:22)

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In your opinion, what is the key to achieving excellence? Is it people, or something else?

Jessica Bush

Jessica is responsible for the editorial aspects of Gemba Academy’s content, focusing on course materials, podcast production, social media, and other copywriting efforts. An avid advocate of entrepreneurship, Jessica has worked with two technology startups as co-founder and head marketing strategist. Jessica received her BS in Business Administration from Cal Poly San Luis Obispo, with a minor in Music.