GA 306 | Practicing Kindness with Karyn Ross

This week’s guest is Karyn Ross. Ron and Karyn talked all about practicing kindness, why it’s important, and how it’s relevant to continuous improvement. A MP3 audio version of this episode is available for download here.

In this episode you’ll learn: 

  • The quote that inspires Karyn (3:01)
  • What kindness has to do with lean (4:34)
  • How to be kind when it’s difficult (7:30)
  • How Karyn makes time for everything (11:40)
  • The relationship between kindness and psychological safety (15:59)
  • Ron’s personal anecdote about kindness (18:57)
  • How our hectic schedules affect our ability to be kind (25:34)
  • Habits as they relate to kindness (28:18)
  • An example (31:20)
  • Karyn’s final words of wisdom/kindness (36:24)

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What Do You Think?

Describe an act of kindness you’ve received recently. How did it affect your mood? Your day?

1 Comment

  1. Adam Lawrence

    February 15, 2020 - 10:24 am
    Reply

    I really enjoyed this episode. Karyn reminds us that kindness is a practice that improves the situation for the giver and receiver. Her efforts are to be applauded. Keep bringing her back so we can learn more from her. Can’t wait to hear her break the record!

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