GA 319 | The Danger of Expertise with Audie Penn

This week’s guest is Audie Penn. Ron and Audie talked about the ways that lean can be used to help teams solve unique problems. A MP3 audio version of this episode is available for download here.

In this episode you’ll learn: 

  • The quote that inspires Audie (2:40)
  • Audie’s background (3:13)
  • The power of lean (5:29)
  • A defect Audie was seeing and how he approached it (7:33)
  • Seeking out root causes (9:49)
  • The tools Audie uses (11:18)
  • The negative impact of expertise (16:03)
  • Implementing countermeasures (22:08)
  • What’s missing (29:17)

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Describe a situation in which your knowledge, expertise, background, etc was ultimately a disadvantage?


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