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GA 344 | Learning Lean Lessons From Powerful Stories with Steven Jackson

By Jessica Bush Updated on November 5th, 2020

This week’s guest is Steven Jackson. Steven shared some incredible stories that have clear parallels to continuous improvement. This episode really demonstrates the effect this kind of thinking can have on human lives, past, present, and future. A MP3 audio version of this episode is available for download here.

In this episode you’ll learn: 

  • The quotes that inspire Steven (6:25)
  • Steven’s background (7:47)
  • A story about an American Airlines plane crash (12:30)
  • A story about submarines in World War II (31:18)
  • A recap of the strategy they used (38:27)
  • Why the women were successful (40:44)
  • The importance of experimentation (42:55)
  • The story behind our envelope stuffing video (46:20)

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What Do You Think?

Which story did you find the most powerful? Why?

  1. Steven Jackson

    November 23, 2020 - 7:35 am

    I wanted to publicly thank Ron for taking the time to talk to me, it was really enjoyable.

    Following this podcast, someone contacted me to say they had listen to it twice and was going to share it with his team. I found this to be such a humbling and touching comment, all of which demonstrates the power of a podcast.

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