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GA 394 | Practicing Kind Leadership with Karyn Ross

By Jessica Bush Updated on October 20th, 2021

This week’s guest is Karyn Ross. Karyn has been on the show quite a few times and each conversation is packed full of lean insights. This time, Karyn discussed her new book, The Kind Leader, and what it means to practice kind leadership. An MP3 audio version of this episode is available for download here.

In this episode you’ll learn: 

  • The quote that inspires Karyn (3:16)
  • Karyn’s background (3:48)
  • Karyn’s new book, The Kind Leader (5:01)
  • What kind leadership means (7:49)
  • The difference between kindness and niceness (12:21)
  • Behind the title (19:57)
  • Balancing accountability with kindness (24:22)
  • How Karyn deals with being hurt by others (31:18)
  • What Karyn would do if an employee was stealing from her (41:47)

Podcast Resources










What Do You Think?

Describe an act of kind leadership you’ve witnessed or experienced lately.

  1. Karyn

    October 21, 2021 - 12:36 pm

    Thanks so much for such a great conversation, Ron!
    Here’s the recent act of kindness I experienced. Two days, out of the blue, I received a beautiful bouquet of flowers from someone “just because”! They just wanted to make me happy by doing an act of kindness! I put the flowers in my studio and every time I look at them I can’t help smiling!

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