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GA 440 | Engagement, Education, and Recognition with Tom Hughes

By Jessica Bush Updated on September 12th, 2022

This week’s guest is Tom Hughes. Ron and Tom discussed how culture and standards coexist in lean, and why it’s so important to be candid. Tom also shared some great anecdotes and lean wisdom. An MP3 audio version of this episode is available for download here.

In this episode you’ll learn: 

  • The quote Tom likes (3:31)
  • Tom’s background and what he’s up to these days (4:49)
  • What Tom means by standards (8:43)
  • Why “culture” and “standards” should go together (10:06)
  • Being candid (11:16)
  • A story about his first automotive job (19:30)
  • The role of “heart” in lean (21:39)
  • A story about Seating Matters (24:49)
  • Why you can’t buy a lean culture (28:30)

Podcast Resources

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Describe a time when it was important to be candid.

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