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GA 496 | How to Handle Employee Suggestions with Kyle Brady

Avatar photo By Jessica Bush Updated on October 4th, 2023

This week’s guest is Kyle Brady. Ron and Kyle discussed suggestion boxes, how to handle suggestions that aren’t accepted, and how to get started with your own suggestion program. An MP3 audio version of this episode is available for download here.

In this episode you’ll learn: 

  • Kyle’s quote (4:01)
  • His background (5:13)
  • About Kyle’s continuous improvement program (6:27)
  • How employees submit ideas (10:46)
  • Communication and feedback (13:42)
  • Their future state (15:49)
  • Examples (18:33)
  • The hardest part of this initiative (20:11)
  • How Kyle handles disappointment when an idea isn’t chosen (20:38)
  • Kyle’s advice for where to start (23:19)

Podcast Resources

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What Do You Think?

Do you have a suggestion box at work? How does your employer handle and/or process those ideas?

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Jessica Bush

Jessica is responsible for the editorial aspects of Gemba Academy’s content, focusing on course materials, podcast production, social media, and other copywriting efforts. An avid advocate of entrepreneurship, Jessica has worked with two technology startups as co-founder and head marketing strategist. Jessica received her BS in Business Administration from Cal Poly San Luis Obispo, with a minor in Music.

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