Lean Archives | Gemba Academy

Process Improvement Across Industries

By John Knotts - March 15th, 2024

In the realm of business and organizational efficiency, understanding the nuances of process improvement across various industries is not merely an exercise in intellectual curiosity but a necessity. With 34 years of experience in this

Thinking in Bets: Embracing Uncertainty and Probabilistic Thinking

By Ron Pereira - January 17th, 2024

I just finished an interesting book titled “Thinking in Bets: Making Smarter Decisions when you Don’t have all the Facts” by Annie Duke, a world champion poker player. There are lots of parallels to Scientific Thinkin

Finding Process Improvement Opportunities

By John Knotts - March 17th, 2023

Large organizations that employ process improvement departments and teams often have a list of process improvement projects (typically called the “1 to n list”). These potential projects are prioritized, and practitioners simply ha

Quick Way To Time A Process

By John Knotts - December 16th, 2022

Understanding and measuring process time is one of the most important aspects of process improvement. Much of the waste (muda) in a process causes a process to take longer than it should. When a process takes longer, customers are wait

Going To The Electronic Gemba

By John Knotts - November 18th, 2022

Going to Gemba — where the work is done — is a pretty simple concept. Go where the work is being performed and watch what is happening. What happens when the process is all online? Where everything that is happening, is o

The Good Karma of Lean

By Kevin Meyer - October 24th, 2022

Our Gemba Academy team was at The Association for Manufacturing Excellence annual conference in Dallas last week, the largest lean conference in the world. By all accounts it was a great success, with over a thousand people excited a

Lean, Chess, and Techno-Solutionism

By Kevin Meyer - September 30th, 2022

Those of us somewhat interested in chess, or perhaps curious thanks to blockbuster shows like The Queen’s Gambit, have been following the chaos in the world of grandmaster-level chess, particularly the feud between world champion

How The Project Charter Evolves

By John Knotts - September 16th, 2022

A Project Charter is a contract that clearly explains what the process improvement project is all about, while also clearly stating when the team intends to accomplish the objectives of the project. The Project Charter should be carefu

Three Most Important Metrics in a Continuous Improvement Culture

By John Knotts - June 17th, 2022

How many things do you measure in order to tell you how you are doing in business? I have seen organizations that measure everything and anything. Many times, what is being measured is not something the business can do anything abo

Engaging Partners and Suppliers on Your CI Journey

By John Knotts - April 15th, 2022

In my first blog on the subject of Continuous Improvement, I highlighted the proverb, “many hands, make light work.” The concept of a culture of continuous improvement is to orient everyone in the organization toward one common g

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