Kaizen

Top 5 Things I’ve Never Heard from a Kaizen Team Member

Avatar photo By Jon Miller Published on February 28th, 2007

#5. “I’m surprised at how little we got done in four and a half days.”
#4. “I have no concerns about these results being sustained.”
#3. “Everything went as planned.”
#2. “There’s no more room for improvement.”
#1. “I wish we could have spent more time in the conference room this week.”

Avatar photo

Jon Miller

Jon has dedicated his 25+ year career to the field of kaizen, continuous improvement, and lean management. Jon spent the first eighteen years of his life in Japan, then graduated from McGill University with a bachelor’s in linguistics.

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