2008 | Page 4 of 27 | Gemba Academy

Goat Karma: Today's Most Unexpected Thing

By Jon Miller - November 10th, 2008

An artists rendition of goats crossing the highway over a sky bridge: Didn’t have a camera, unfortunately. The funny thing about bridges is that if you build them, people will tend to cross them, once they have the need to get to

How to Conduct a Measurement Systems Analysis (MSA), Part One

By Ron Pereira - November 9th, 2008

As promised a few posts ago, I’d like to explain exactly how to go about completing a measurement systems analysis (MSA). If the sound of this makes you want to yawn… well… stop it! It’s Monday and time to get focused (and some

The Future of Kaizen at Toyota is Epic

By Jon Miller - November 7th, 2008

Despite is vaunted Toyota Production System, culture of kaizen and a line up of fuel-efficient vehicles Toyota Motors is being hit hard by the crisis affecting the automotive manufacturers. In addition to slowing demand due to high gas

How Do You Measure Success?

By Ron Pereira - November 5th, 2008

I recently received the following question from Petri, a reader of LSS Academy. The issue I wanted to contact you about was if LSSA has ever done work on measuring lean success? I am not sure if there are any tools which are used in th

Workforce Training is Not a Quality Management System

By Jon Miller - November 4th, 2008

There are many reasons to love the Boeing Company. They are a pillar of the community, a significant local employer, an innovator in bringing lean to the aircraft industry as well as to local non-profits, and they enable global consult

Management Improvement Carnival #46

By Ron Pereira - November 3rd, 2008

I have the honor of hosting the 46th edition of the management improvement carnival. So without further delay here are some of my favorite articles from the past few weeks. Kevin Meyer, of Evolving Excellence fame, recently traveled

7 Leadership Lessons from a Mountain Goat

By Jon Miller - November 2nd, 2008

What can we learn from a mountain goat? You can learn something useful from practically any picture, scene or situation if you are observant. Here are seven leadership lessons from a mountain goat. 1. Stay fit. These 200 lb beasts sure

Act Small, Think Big

By Jon Miller - October 29th, 2008

Act small, think big: this is a borrowed phrase from a recent post on Seth Godin’s blog article titled Too Small to Fail. In this article he shares a profound common sense insight on the effect of size of thoughts and actions on

Millions of Dollars Saved in 60 Minutes

By Ron Pereira - October 28th, 2008

Last night I told you the story of a measurement system analysis gone bad. Tonight, as promised, I’ll explain exactly what the issue was and how we solved it in around 60 minutes. The Part in Question The plastic component in questio

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