Lean Thinker Interview with Former Toyota Quality Manager

By Ron Pereira Updated on August 19th, 2009

We’ve recently added a new series of videos over at Gemba Academy called the “Lean Thinker Interviews.” During these interviews we’ll be talking to senior lean practitioners about their experiences and life lessons.

For our first edition we’ve interviewed Chris Schrandt, a former Georgetown, Kentucky Toyota Quality Manager. Here is a preview of the 30 minute interview.

  1. Wilson

    September 4, 2009 - 11:24 am

    I do not know which the issue is, but every time Í want to see this video it stop at 4:03 min, Is that normal or it is something wrng?

    As a comment: One thing that could be useful is have the script of the interview, just because for some people who are not so expert in the english language could be easiest than to hear it.

  2. Ron Pereira

    September 4, 2009 - 11:29 am

    Hi Wilson, it sounds like your browsers cache is full. Here is how to clear it.

    If you’re using Internet Explorer, do this:

    1. In Internet Explorer, from the main menu bar, choose Tools and Options

    2. Click the Delete Files button and choose OK

    3. Click the Settings button. Increase the “Amount of Disk Space To Use” under the “Temporary Internet Files Folder” option.

    4. Click OK to exit out of the options.

    5. Refresh your browser and try viewing the videos again.

    If you’re using FireFox, do this:

    1. In Firefox, from the main menu bar, choose Tools and Clear Private Data

    2. Make sure only Cache is checked

    3. Click the Clear Private Data Now button

    4. Refresh your browser and try viewing the videos again.

    There are more technical support tips on the main Gemba Academy site here: http://www.gembaacademy.com/about/support.html

    Please let me know if this helps.

  3. Wilson

    September 4, 2009 - 3:59 pm

    Thanks a lot Ron, it works perfectly.

  4. Ron Pereira

    September 4, 2009 - 4:01 pm

    Awesome. Hope you enjoy it. We also have more free videos over at Gemba Academy so be sure to check them out at: http://gembaacademy.com. Simply register for a free account and you’ll be on your way.

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