2011 | Page 3 of 13 | Gemba Academy

Ambiguous Visual Controls: Ignage

By Jon Miller - October 26th, 2011

Imagine my disappointment, upon hauling my gardening implements across town after a long and difficult season of tilling the soil, to be informed by the store proprietor that they could not in fact help with the repair of my hoes. It&#

Monitoring Agency Revises Date for Peak Lean

By Jon Miller - October 19th, 2011

October 19, 2011 Brussels (AP) One of the world’s leading efficiency trends monitoring agency, the Organization of Practitioners in Lean Enterprise Advancement and Sustainability (OPLEAS) issued a statement today revising the exp

Blog Action Day: Food and a Lean Culture Change

By Jon Miller - October 16th, 2011

We in the West waste nothing so prodigiously as food. One could argue time, but it’s hard to say what purpose time serves and whether it’s possible to know the way in which we spend it is wasteful or meaningful. That quickl

Success Made Humble

By Jon Miller - October 8th, 2011

The book Success Made Simple by Erik Wesner was mistitled. While it’s true there are many examples of great simplicity in the book, simple is hard. There is no Amish formula for business success per se. They are as much seeker an

Applying TPS Beyond the Shopfloor

By Ron Pereira - October 6th, 2011

Here’s a short, but very powerful, video of how lean thinking principles can make a massive impact on society. Well done Toyota! If you’re reading this via email or RSS you may need to click through to the site.

13 Questions to Assess Lean Competence in an Organization

By Jon Miller - October 5th, 2011

In a comment to an article about the four stages of competence, Mo asked: Can this model be introduced to organisation who have not heard of lean, it is pretty obvious they will be considered as stage one “Unconscious Incompetenc

U.S. Capitol Airport Namesake Rolls in Grave

By Jon Miller - October 3rd, 2011

Across all of my travels I have never encountered such an imbalance in supply and demand for airport taxis as at Reagan National last night. This is a bit shameful for an airport in the capitol of the world’s largest economy, the

Ambiguous Visual Controls: Airport Hotel Edition

By Jon Miller - September 30th, 2011

Airports are full of signs. Standing in queue gives ample time to reflect on their meaning and appreciate their ambiguity. This visual control at the check-in counter made me wonder why it was necessary to abandon the better part of va

The Last Step to 5 Whys Process – The “So What?” Test

By Ron Pereira - September 28th, 2011

The 5 Whys Process is an extremely powerful root cause analysis technique when applied properly. As we explained in our recent Gemba Glossary video focused on the 5 Why there are situations where asking why a few times will suffice whi

Gemba Glossary: The 5 Why

By Ron Pereira - September 20th, 2011

Here is the next video in our Gemba Glossary video series. This one focuses on the 5 Why. If you missed any of our earlier Gemba Glossary videos please follow the links below. Gemba Glossary: 5S Gemba Glossary: The 7 Wastes Gemba Gloss

Year: 2011