Year: 2011

122 Articles

Need your Website Design Help!

By Ron Pereira - June 26th, 2011

Hi LSS Academy friends!  I need your help. We’ve recently launched a new Gemba Academy website and are looking for feedback. The “Product” page is a particularly important page on the site so I’d like to get yo

The COPQ Iceberg

By Jon Miller - June 25th, 2011

S.M Junaid is the Production Manager of Procon Engineering Pvt (LTD) from Karachi, Pakistan. He periodically shares kaizen examples with us. His previous contributions can be found here and also here. Today’s kaizen example is ti

My Week with Mr. Masaaki Imai

By Ron Pereira - June 24th, 2011

Shortly after graduating from college, many moons ago, my Father gave me a book he promised would change my life.  The book was called “KAIZEN: The Key to Japan’s Competitive Success” and was written by a man named Masaaki I

Dunbar’s Number, Span of Control and Lean Organization Design

By Jon Miller - June 21st, 2011

A few weeks ago I learned about something called Dunbar’s Number while listening to the radio. The relevance of Dunbar’s number to lean organization design struck me immediately. There are such things as magic numbers. Some

Kaizen Stories from Masaaki Imai

By Jon Miller - June 17th, 2011

Yesterday I had the pleasure of visiting with Masaaki Imai,the founder of our company Kaizen Institute Consulting Group. Most people know him as the author of his influential books. 1975 Never Take Yes for an Answer: An Inside Look at

Suggestion Box Visual Mistake Proofing

By Jon Miller - June 14th, 2011

This suggestion box was placed in one of the walkways within the airport in Basel, Switzerland. It caught my eye because of the clever use of plexi glass to make the contents of the box visible. Making the contents of the box visible l

Understanding Lean through a Systems Theory of Safety

By Jon Miller - June 13th, 2011

Prof. Nancy Leveson is an expert in the safety of systems. She is Professor of Aeronautics and Astronautics at MIT. She created the STAMP approach (Systems Theoretic Accident Model) and has written a book on systems theory applied to s

Gemba Glossary: 7 Wastes

By Ron Pereira - June 10th, 2011

In this edition of the Gemba Glossary we focus on the 7 Wastes. Click where it says “240p” to select a higher definition version of the video if you’d prefer. To access more than 150 additional lean training videos pl

What Challenges Are You Facing?

By Ron Pereira - June 7th, 2011

A quick question… what challenges are you currently facing as it relates to building a culture of continuous improvement within your organization? These challenges can be related to people, processes, or anything else in between.

Gemba Glossary: 5S

By Ron Pereira - May 31st, 2011

Gemba Academy has started a new series of free videos called the Gemba Glossary.   These short, normally less than 2 minutes, videos will offer definitions and explanations of key lean terms. The first video in this series is focused

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