GA 122 | How to Improve Your Lean ROI with Cheryl Jekiel

Today’s guest is Cheryl Jekiel, Founder of the Lean Leadership Resource Center. Cheryl explained how the concept of ROI, or return on investment, applies to the people-aspect of lean. An MP3 version of this episode is available for download here.

In this episode you’ll learn:

• Cheryl’s background (3:05)
• The quote that inspires Cheryl (4:31)
• The problems Cheryl sees in continuous improvement implementations (5:02)
• What organizations should be thinking about (9:05)
• How HR drives value in a lean context (12:57)
• A success story (14:55)
• Cheryl’s role in next year’s AME conference (17:58)
• What “Respect for People” means to Cheryl (20:21)
• The best advice Cheryl has ever received (21:08)
• Cheryl’s personal productivity habit (21:46)
• What has surprised Cheryl in the last year (22:34)
• What Cheryl does to recharge and refocus (23:49)
• The skill or knowledge area Cheryl feels she needs to improve (25:35)

Podcast Resources

• Right Click to Download this Podcast as an MP3
• Download a Free Audio Book at Audible.com
• GA 082 | Lean and Human Resources with Cheryl Jekiel
• Improvement ROI
• Lean Leadership Resource Center

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What Do You Think?

In what other non-financial ways can lean improve an organization?

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