EducationLeanLean HealthcareLean ManufacturingManufacturingpodcastProductivitySix SigmaTaiichi OhnoToyotaTWI

GA 153 | From Tiffany & Co. to Toyota with Josh Sanchez

By Jessica Bush Updated on March 8th, 2017

This week’s guest is Josh Sanchez, a continuous improvement practitioner with a fascinating background. Josh worked for Tiffany & Co. before landing a job at Toyota, and is now transitioning into a healthcare role. Ron and Josh discussed what it’s like to practice continuous improvement in these different environments. An MP3 version of this episode is available for download here.

In this episode you’ll learn:

  • A quote that inspires Josh (2:44)
  • Josh’s background (4:36)
  • How continuous improvement applies to the jewelry industry (7:07)
  • Josh’s introduction to Toyota (9:45)
  • Josh’s first day at Toyota (16:30)
  • What a “day in the life” was like three months in (20:30)
  • A comparison of Josh’s lean experiences (24:44)
  • What surprised Josh about Toyota (27:11)
  • About quality circles (31:02)
  • Josh’s new role in healthcare (35:34)
  • What “Respect for People” means to Josh (38:52)
  • The best advice Josh has ever received (42:11)
  • What Josh is most proud of as it relates to lean (45:51)
  • The book Josh read this past year (48:04)
  • The skill or knowledge area Josh feels he needs to improve (49:21)

Podcast Resources

 Subscribe & Never Miss New Episodes!

Click to Subscribe in iTunes

If you enjoyed this podcast please be sure to subscribe on iTunes. Once you’re a subscriber all new episodes will be downloaded to your iTunes account and smartphone.

The easiest way for iPhone users to listen to the show is via the free, and incredible, Podcast app.

You can download it here. CLICK HERE to subscribe to the Gemba Academy podcast on iTunes.

You can also subscribe via Stitcher which is definitely Android friendly.

What Do You Think?

Have you ever applied lean and/or six sigma in an unusual setting?

Have something to say?

Leave your comment and let's talk!

Start your Lean & Six Sigma training today.