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GA 223 | How to Apply Lean to the Government with Justin Kenney

By Jessica Bush Updated on July 11th, 2018

This week’s guest is Justin Kenney. Justin, who works for the state of Vermont, explained how he and his team leverage continuous improvement at the government level. An MP3 version of this episode is available for download here.

In this episode you’ll learn:

  • Justin’s background (2:15)
  • The quote that inspires Justin (4:28)
  • The first six months of their journey (8:12)
  • What happened to the original facilitators (15:12)
  • What the improvements look like now (15:49)
  • How many have been trained (16:55)
  • What’s unique about their approach (17:23)
  • State involvement (20:30)
  • An example of an improvement Justin is proud of (25:02)
  • Their work with the DMV (34:15)
  • The other challenges they’re facing (38:02)
  • Justin’s advice (40:59)
  • What Justin would do differently (43:45)
  • What Justin is most proud of (45:31)

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What Do You Think?

How else can Lean and/or Six Sigma be used to improve the government?

  1. Victor Huot

    July 12, 2018 - 10:27 am

    Jacksonville, Florida has developed a LEAN Consortium where members from different companies do a walk through each others company with a vision for improvement and what they see as good or great. I believe they meet quarterly. I have moved out of the area now but believe they still exist. Perhaps you could reach out to them if this sounds like something that you made want to develop?
    Jacksonville Lean Consortium

    Victor Huot

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