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GA 276 | Using Lean to Enrich Lives with Ben van Asselt

By Jessica Bush Updated on July 17th, 2019

This week’s guest is Ben van Asselt. Ron and Ben discussed the inspiring ways Ben and his team use lean at Lunet Zorg, an organization that provides services for people with intellectual disabilities. A MP3 audio version of this episode is available for download here.

In this episode you’ll learn: 

  • The quotes that inspire Ben (2:03)
  • Ben’s background (4:01)
  • About Lunet Zorg (7:36)
  • Ben’s role at Lunet Zorg (11:28)
  • An example of how they use lean (13:52)
  • What happened when they asked for data (16:44)
  • An anecdote about dining options at their facility (24:19)
  • Teaching lean to clients (27:07)
  • How lean has personally impacted Ben (28:42)
  • An anecdote about one of their clients (30:25)
  • Ben’s advice for those who work with people with disabilities (33:25)

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What Do You Think?

How do you identify waste in your processes? Is there a specific approach you use?

  1. Christiaan Neeteson

    September 4, 2019 - 3:21 am

    Insightful interview with Ben van Asselt, thank you for sharing this. I’ve heard of Ben throught the Lean Six Sigma Groep, who provided training for Lunet Zorg in the Netherlands.

    Identifying waste is usually done by analysing the results. Where are you losing time, energy and resources? Is that necessary? I find that analysis and recording data as objectively and accurate as possible is a solid way to keep track of waste.

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