GA 277 | Analyzing Gilbert’s Behavior Engineering Model with Randy Matusky

This week’s guest is Randy Matusky. Ron and Randy analyzed a change management model called Gilbert’s Behavior Engineering Model, which addresses six different factors that influence human performance. A MP3 audio version of this episode is available for download here.

In this episode you’ll learn: 

• The quote that inspires Randy (1:52)
• Randy’s background (3:24)
• About Gilbert’s model (5:31)
• Expectations and feedback (7:42)
• Tools and resources (8:13)
• Incentives (8:35)
• Skills and knowledge (9:00)
• Capacity or capability (9:25)
• Motives (10:14)
• Ron’s thoughts on this model (13:05)
• The relationship between incentives and motives (14:15)
• The frequency of feedback (20:35)
• The dangers of rewarding firefighting (22:05)
• The tools and resources Ron recommends (29:20)

Podcast Resources

• Right Click to Download this Podcast as an MP3
• Download a Free Audio Book at Audible.com
• Lean Whiskey

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What Do You Think?

What are your thoughts on Gilbert’s Behavior Engineering Model?

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