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GA 286 | Lean and Robotic Process Automation with Saif Arshad

By Jessica Bush Updated on September 25th, 2019

This week’s guest is Saif Arshad. Saif works for S&P Global, and he shared how they use lean thinking to improve their processes. A MP3 audio version of this episode is available for download here.

In this episode you’ll learn: 

  • The quote that inspires Saif (2:15)
  • Saif’s work with S&P Global (3:19)
  • Lean at S&P Global (6:53)
  • An example of a process they improved (9:56)
  • About RPA or Robotic Process Automation (12:17)
  • How it’s transformed the way people work (16:35)
  • Their “lean before automation” mantra (17:31)
  • About process mining (20:39)
  • What the future looks like (22:42)
  • The objectives Saif stands by (28:45)

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What Do You Think?

What does “lean before automation” mean to you?

  1. Nadeem Zafar

    September 26, 2019 - 12:38 pm

    Loved it. Found the ‘lean mindset’ bit very interesting. Would have loved if Saif could elaborate more on that. What constitutes a lean mindset? What are the typical lean traits in terms of ‘mindset’?
    Great discussion, anyways. Looking forward to more conversations with Saif!

  2. Gaurav Sood

    September 26, 2019 - 11:45 pm

    Thanks for sharing your views Saif .

    Much Appreciated.

  3. Don Watza

    September 29, 2019 - 6:18 am

    I used his quote, “Fall in love with the problem not the solution” several times with teams this week. Thank you for having Saif Arshad on the show.

  4. Aijaz Ansari

    October 7, 2019 - 11:20 am

    Very informative I enjoyed it listening

    I RPA certified always looking for gamba post cast

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