GA 304 | The Different Approaches to Training Leaders with Brent Weichers

This week’s guest is Brent Weichers of The Lighthouse for the Blind. Ron and Brent discussed the various approaches to training leaders, including the different hard and soft skills involved. A MP3 audio version of this episode is available for download here.

In this episode you’ll learn: 

  • Brent’s background (5:17)
  • About the different training approaches (6:56)
  • What happens when you don’t differentiate (9:48)
  • Some of the specific things they teach leaders (11:41)
  • Some practical tips for brainstorming (14:11)
  • How he leverages value stream mapping and process mapping (18:02)
  • The hard skills (21:05)
  • The formalized version of this approach (26:05)

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What Do You Think?

How would you approach training a manager versus a frontline employee?

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