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GA 307 | The Role of Automation and AI in Continuous Improvement with Lauren Hisey

By Jessica Bush Updated on February 20th, 2020

This week’s guest is Lauren Hisey. Ron and Lauren talked all about automation and artificial intelligence, what the future holds as far as continuous improvement goes, and more. A MP3 audio version of this episode is available for download here.

In this episode you’ll learn: 

  • Lauren’s favorite quote (2:23)
  • Lauren’s background (2:34)
  • What AI entails and how it can be leveraged in continuous improvement (4:35)
  • How organizations can become rigid (7:42)
  • How to fix it (9:04)
  • Addressing fears related to AI (10:23)
  • Examples of leveraging AI (12:37)
  • Another example (16:35)
  • How AI can fall short (18:40)
  • Advice on getting started with AI (20:09)
  • Advice for future generations (21:45)

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What Do You Think?

How else can artificial intelligence and/or automation be leveraged in continuous improvement?

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