GA 414 | The Characteristics of a Good Leader with Richard Sheridan

By Jessica Bush Updated on March 10th, 2022

This week’s guest is Richard Sheridan. Ron and Rich discussed Rich’s two books, Joy, Inc. and Chief Joy Officer. Rich also shared what qualities he thinks make a good leader. An MP3 audio version of this episode is available for download here.

In this episode you’ll learn: 

  • The quote that inspires Rich (3:01)
  • Rich’s background (7:22)
  • About Joy, Inc. (10:01)
  • The importance of humility (14:04)
  • What Rich would change (20:24)
  • A story about Borders books (30:31)
  • Advice for facing uncertainty (32:35)
  • What Rich hopes people will say at his funeral (38:15)

Podcast Resources

What Do You Think?

What other characteristics should a leader have?

Have something to say?

Leave your comment and let's talk!

Start your Lean & Six Sigma training today.