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GA 414 | The Characteristics of a Good Leader with Richard Sheridan

Avatar photo By Jessica Bush Updated on March 10th, 2022

This week’s guest is Richard Sheridan. Ron and Rich discussed Rich’s two books, Joy, Inc. and Chief Joy Officer. Rich also shared what qualities he thinks make a good leader. An MP3 audio version of this episode is available for download here.

In this episode you’ll learn: 

  • The quote that inspires Rich (3:01)
  • Rich’s background (7:22)
  • About Joy, Inc. (10:01)
  • The importance of humility (14:04)
  • What Rich would change (20:24)
  • A story about Borders books (30:31)
  • Advice for facing uncertainty (32:35)
  • What Rich hopes people will say at his funeral (38:15)

Podcast Resources

What Do You Think?

What other characteristics should a leader have?

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Jessica Bush

Jessica is responsible for the editorial aspects of Gemba Academy’s content, focusing on course materials, podcast production, social media, and other copywriting efforts. An avid advocate of entrepreneurship, Jessica has worked with two technology startups as co-founder and head marketing strategist. Jessica received her BS in Business Administration from Cal Poly San Luis Obispo, with a minor in Music.

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