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GA 438 | The Importance of Understanding People with Brent Weichers

Avatar photo By Jessica Bush Updated on August 23rd, 2022

This week’s guest is Brent Weichers. Brent explained how his organization has made real changes to improve the lives of the employees. He also shared what he’ll be presenting at this year’s AME conference. An MP3 audio version of this episode is available for download here.

In this episode you’ll learn: 

  • The quote Brent likes (3:28)
  • His background (6:23)
  • Their approach with metrics and measurements (8:28)
  • How they measure what’s working (13:57)
  • How they rolled out what they learned using pillars (15:10)
  • What “winning” would look like (21:46)
  • About heat mapping and Brent’s breakout session at AME (26:54)

Podcast Resources

What Do You Think?

How do you use metrics to track your improvements and make decisions?

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Jessica Bush

Jessica is responsible for the editorial aspects of Gemba Academy’s content, focusing on course materials, podcast production, social media, and other copywriting efforts. An avid advocate of entrepreneurship, Jessica has worked with two technology startups as co-founder and head marketing strategist. Jessica received her BS in Business Administration from Cal Poly San Luis Obispo, with a minor in Music.

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