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GA 602 | Clues from the Factory Parking Lot with George Pesansky

Avatar photo By Jessica Bush Updated on October 16th, 2025

This week’s guest is George Pesansky. Ron and George discussed taking gemba walks, what we can learn from factory parking lots, the Kano model, and more. An MP3 audio version of this episode is available for download here.

In this episode you’ll learn: 

  • George’s quote (2:51)
  • His background (4:39)
  • His take on gemba walks (6:33)
  • Leadership and setting expectations (9:28)
  • The idea of failure (11:37)
  • Clues from the factory parking lot (14:03)
  • The Kano model (15:43)
  • How George uses A3s (21:09)
  • His final words of wisdom (27:18)

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Jessica Bush

Jessica is responsible for the editorial aspects of Gemba Academy’s content, focusing on course materials, podcast production, social media, and other copywriting efforts. An avid advocate of entrepreneurship, Jessica has worked with two technology startups as co-founder and head marketing strategist. Jessica received her BS in Business Administration from Cal Poly San Luis Obispo, with a minor in Music.

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