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GA 606 | Fixing What Bugs You with Nick Klein

Avatar photo By Jessica Bush Updated on November 13th, 2025

This week’s guest is Nick Klein. Ron and Nick discussed how Nick applies lean at his organization, the challenges they’re facing, and why quick improvements like cleaning up your desktop do more than you think. An MP3 audio version of this episode is available for download here.

In this episode you’ll learn: 

  • The quote Nick likes (2:37)
  • Nick’s background (3:34)
  • His journey (5:52)
  • An example improvement (8:30)
  • The size of their organization (10:08)
  • The challenges they’re facing (13:57)
  • A breakthrough moment (17:08)
  • One of Nick’s favorite mistakes (19:20)
  • Advice for anyone who is new to lean (22:55)

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Jessica Bush

Jessica is responsible for the editorial aspects of Gemba Academy’s content, focusing on course materials, podcast production, social media, and other copywriting efforts. An avid advocate of entrepreneurship, Jessica has worked with two technology startups as co-founder and head marketing strategist. Jessica received her BS in Business Administration from Cal Poly San Luis Obispo, with a minor in Music.

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