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Stop Being the Expert and Be a Coach

By Steve Kane - October 23rd, 2020

I wrote the article below a few years ago and wanted to revisit it and include some thoughts on how this relates to coaching. “If I am wiser. . . it is because I know that I do not know.” ~ Socrates Is it possible that expe

5 Tips for Choosing a Lean Certification Course

By Steve Kane - September 25th, 2020

There are many Lean certification courses available from a wide variety of organizations. Choosing the right one to suit your specific needs can be a bit tricky. Here are some tips and considerations to help you find the right one for

Team Learning vs. Individual Learning

By Steve Kane - July 24th, 2020

Gemba Academy has been helping people gain proficiency in Lean and Six Sigma through Green Belt and Black Belt certification courses for several years. These certification courses have always included one-on-one coaching via phone or v

What Does Leadership Look Like?

By Steve Kane - May 22nd, 2020

I spoke at a Lean event last year. The audience was about 250 accomplished Lean practitioners. My session was at about 2:00 PM, which was right at the beginning of the afternoon lull. Folks were starting to feel sluggish after a lunc

Be Deliberate About Your New Normal

By Steve Kane - April 24th, 2020

We’re at a point with the world’s current events that some governments are beginning to relax isolation orders and business restrictions. It would be easy to think that we might be getting back to normal soon. The harsh rea

Give People a Sense of Certainty Through New Routines

By Steve Kane - March 27th, 2020

The Power of Routine So much of our daily activity is performing routines, even though we may not be aware of it. Getting out bed and ready for work; picking up the phone, wallet, and keys on the way out the door; stopping for coffee;

It’s Your Duty to Make Things Right

By Steve Kane - January 24th, 2020

I completed US Army basic training at Fort Dix in May of 1990. Immediately after, I went to advanced individual training (AIT) at the US Army Intelligence Center at Fort Huachuca in Arizona. Drill Sergeant Smith was my platoon drill se

Remain Detached from the Outcome

By Steve Kane - December 27th, 2019

I’ve been working on my Black Belt certification for several months. The past few have been devoted to a project related to understanding how improvements over the years have impacted business performance. Many of the improvement

Leading Lean from the Middle of the Organization

By Steve Kane - November 22nd, 2019

This article was originally posted a couple of years ago. Questions about getting other people to change their thinking come up fairly regularly, so I thought I’d revisit the topic here. A common struggle in the lean community

Reframe Your Thinking

By Steve Kane - August 23rd, 2019

Part of my role at Gemba Academy is to coach customers along their continuous improvement journey. Coaching sessions are typically brief phone conversations that help clients continually realign their efforts with organizational goal

Reflections on a Lean Futuring Discussion

By Steve Kane - July 26th, 2019

Last week I met with a dozen Lean practitioners, leaders, consultants, and advisors for the purpose of understanding where we’re headed as both individuals and as a community. We had a very deliberate and structured discussion

Lessons Learned as a Kata Coach

By Steve Kane - May 24th, 2019

I first learned about Toyota Kata many years ago by attending a one-day workshop presented by Beth Carrington. A short time later, I read Toyota Kata and I began practicing. The practice as a new kata coach was difficult for me.

What’s the Follow Up Plan?

By Steve Kane - March 22nd, 2019

Covey said it best: “Begin with the end in mind.” The adoption of a lean practice sometimes starts with a problem to solve. Other times it starts with a new tool (“To a man with a hammer everything looks like a nail&#

What’s the Thinking Behind the Tools

By Steve Kane - January 25th, 2019

I have a small hobby business I run on the weekends. It involves some simple assembly and kitting, which I do in my basement. I’ve come to the point where flow has become the next problem to solve. What’s the Convention

Small Improvements Instead of Resolutions for the New Year

By Steve Kane - December 28th, 2018

We’re closing in on the new year, a time when big ideas about improving our lives come to mind. It’s common knowledge that new year’s resolutions typically abandoned by Valentine’s Day. Taking on too much

Applying Job Relations to Job Instruction

By Steve Kane - November 23rd, 2018

A customer I collaborate with from time to time is responsible for continuous improvement in several factories here in the US. For the ease of telling the story, we’ll call this customer Joe. Joe’s organization is begin

Constraints Are Opportunities

By Steve Kane - September 28th, 2018

I started my lean journey many years ago while working in the motorcycle industry. I was a parts and accessories manager for a BMW Motorcycles dealership in the Monterey Bay area of California. This dealership had been in business

You Want Me to Do What!?!

By Steve Kane - August 24th, 2018

I coach a variety of teams in diverse industries in the area of continuous improvement. A common struggle is overcoming an obstacle that is often perceived as resistance to change. Improvement is Inherent Change for the better s

Set Full Sail

By Steve Kane - June 22nd, 2018

Getting started with lean in an existing organization challenging on many levels. Often some of the most important steps in a lean journey are not recognized. A common place people think they start is with 5S. It’s an

Instructions Aren’t Enough

By Steve Kane - May 25th, 2018

During a recent airline emergency, cabin pressure was lost and the oxygen masks dropped from the ceiling. Passengers donned the masks, but not quite as instructed. Mobile phone videos of the incident showed many passengers wearing th

Where Do I Start with Lean?

By Steve Kane - April 27th, 2018

Where should I start with Lean? is a common question we receive at Gemba Academy. Some say starting with 5S is a must. Others favor eliminating the seven deadly wastes. Others still suggest value stream mapping. A great question

Avoid the Ambush

By Steve Kane - February 23rd, 2018

As I’m writing this, I’m attending the Toyota Kata Summit in Atlanta. The early keynotes of the conference touched on several important aspects of Lean leadership. Among them were the general topic of respect for people

Big Decisions Don’t Lead to Results

By Steve Kane - January 26th, 2018

The Big Idea January’s the month for resolutions–big decisions to make significant changes in one’s life. Celebration of the new year offers a sense of renewal and opportunity for change. While the month of Januar

Happy Thanksgiving

By Steve Kane - November 23rd, 2017

During this time of Thanksgiving we would like to express to you our sincere appreciation to each and every one of you for reading our blog, listening to our podcast, and watching our videos. Because of you, we are able to do the wor

I Feel Better Already

By Steve Kane - October 27th, 2017

A customer recently contacted me to let me know that business conditions had changed and he would be unable to put his Gemba Academy subscription to use. He was consumed with several business problems to solve at once and was working

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