Gemba Academy

Free Webinar "Continuous Improvement" Dec. 7, 2011

By Jon Miller - November 22nd, 2011

The Visual Management webinar with Kaizen Institute consultant Mike Wroblewski was immensely popular, and we are pleased to announce the next free webinar from Gemba Academy. Webinar: Putting the Continuous Back in Continuous Improveme

Management Improvement Carnival #149

By Jon Miller - November 20th, 2011

I’m honored once again to contribute to the Management Improvement Carnival series which John Hunter at the Curious Cat Management Improvement blog has kept going now to its 149th round. As I looked back over some of the blog pos

Kitchen Jidoka: Low Cost Automation Example

By Jon Miller - November 19th, 2011

There are not two but three definitions of the Japanese word jidoka, which students of kaizen and the Toyota Production System are likely to encounter. In fact there are two different jidokas. Coined by Taiichi Ohno as a play on words

Gemba Glossary: Value Stream

By Ron Pereira - November 10th, 2011

Here is the next video in our Gemba Glossary video series. This one focuses on the Value Stream. If you missed any of our earlier Gemba Glossary videos please follow the links below. Gemba Glossary: 5S Gemba Glossary: The 7 Wastes Gemb

Visual Management and Glass Walls

By Jon Miller - November 8th, 2011

Transparency is a key word these days, especially when it comes to the mishandling of vast sums of other people’s money by smart people who already have lots of it and should know better. Governments, institutional investors, cor

iSixSigma is Back!

By Ron Pereira - November 7th, 2011

Just got this message via email. This is GREAT news for the continuous improvement world. iSixSigma Founder Promises Rebirth of Lean Six Sigma Website Readers will again have access to the best Six Sigma, Lean and operational excel

Hoshin Planning – New Online Course from Gemba Academy

By Jon Miller - November 6th, 2011

The development team at Gemba Academy has been hard at work to bring you the latest online training course, Hoshin Planning. Currently the course includes 11 video modules, 1 quiz and 11 downloadable files. This brings the total number

The 7 Steps to Hoshin Kanri

By Ron Pereira - November 2nd, 2011

Gemba Academy recently added their 211th video to their constantly growing online and DVD based Lean Training System. This newest course is focused on Hoshin Planning, commonly referred to as Hoshin Kanri or Policy Deployment. Durin

How to Not Demotivate People

By Ron Pereira - October 31st, 2011

Here is a short, but excellent, video on how to not demotivate workers. The person speaking is Jim Collins, author of the bestseller Good to Great. I’d be curious to hear your thoughts on whether you agree with everything Mr. Col

Ambiguous Visual Controls: Ignage

By Jon Miller - October 26th, 2011

Imagine my disappointment, upon hauling my gardening implements across town after a long and difficult season of tilling the soil, to be informed by the store proprietor that they could not in fact help with the repair of my hoes. It&#

Monitoring Agency Revises Date for Peak Lean

By Jon Miller - October 19th, 2011

October 19, 2011 Brussels (AP) One of the world’s leading efficiency trends monitoring agency, the Organization of Practitioners in Lean Enterprise Advancement and Sustainability (OPLEAS) issued a statement today revising the exp

Blog Action Day: Food and a Lean Culture Change

By Jon Miller - October 16th, 2011

We in the West waste nothing so prodigiously as food. One could argue time, but it’s hard to say what purpose time serves and whether it’s possible to know the way in which we spend it is wasteful or meaningful. That quickl

Success Made Humble

By Jon Miller - October 8th, 2011

The book Success Made Simple by Erik Wesner was mistitled. While it’s true there are many examples of great simplicity in the book, simple is hard. There is no Amish formula for business success per se. They are as much seeker an

Applying TPS Beyond the Shopfloor

By Ron Pereira - October 6th, 2011

Here’s a short, but very powerful, video of how lean thinking principles can make a massive impact on society. Well done Toyota! If you’re reading this via email or RSS you may need to click through to the site.

13 Questions to Assess Lean Competence in an Organization

By Jon Miller - October 5th, 2011

In a comment to an article about the four stages of competence, Mo asked: Can this model be introduced to organisation who have not heard of lean, it is pretty obvious they will be considered as stage one “Unconscious Incompetenc

U.S. Capitol Airport Namesake Rolls in Grave

By Jon Miller - October 3rd, 2011

Across all of my travels I have never encountered such an imbalance in supply and demand for airport taxis as at Reagan National last night. This is a bit shameful for an airport in the capitol of the world’s largest economy, the

Ambiguous Visual Controls: Airport Hotel Edition

By Jon Miller - September 30th, 2011

Airports are full of signs. Standing in queue gives ample time to reflect on their meaning and appreciate their ambiguity. This visual control at the check-in counter made me wonder why it was necessary to abandon the better part of va

The Last Step to 5 Whys Process – The “So What?” Test

By Ron Pereira - September 28th, 2011

The 5 Whys Process is an extremely powerful root cause analysis technique when applied properly. As we explained in our recent Gemba Glossary video focused on the 5 Why there are situations where asking why a few times will suffice whi

Gemba Glossary: The 5 Why

By Ron Pereira - September 20th, 2011

Here is the next video in our Gemba Glossary video series. This one focuses on the 5 Why. If you missed any of our earlier Gemba Glossary videos please follow the links below. Gemba Glossary: 5S Gemba Glossary: The 7 Wastes Gemba Gloss

Snowflakes, Structural Collapse and the Simplification of Lean

By Jon Miller - September 19th, 2011

A snowflake is a delightfully complex object when rotated in the three spatial dimensions. Collapsed into two dimensions, it is a pattern of jagged lines. Reduced to a single dimension a snowflake becomes merely a connected series of p

With New Technology, Where Should We Go?

By Jon Miller - September 15th, 2011

According to a Wall Street Journal article from September 15, 2011, With New Technology, Start-Ups Go Lean start-ups are purportedly adopting a lean approach with the aid of new technology. However, this claim can be deceptive if we in

The Importance of Thinking About the Box

By Jon Miller - September 12th, 2011

Leaders interested in innovation or breakthrough improvement often speak of the importance of “thinking outside the box”. By this we mean discarding existing limitations on our thinking (the box) to generate new ideas, prod

Designing Better Hospitals with 3P: Video

By Jon Miller - September 11th, 2011

The Production Preparation Process (3P) is a method for bringing together a team to evaluate the requirements of a design, apply lean principles and use low-cost rapid prototyping (a.k.a. cardboard engineering) to achieve breakthrough

Applying 3P to Healthcare & Beyond

By Ron Pereira - September 7th, 2011

Gemba Academy’s 3P course (which stands for Production Preparation Process) demonstrates the application of this lean tool within the healthcare world. Although the course has a healthcare focus, the 3P principles taught apply to

Junaid’s Learning from a TPM Workshop

By Jon Miller - September 6th, 2011

Our friend S.M. Junaid sends us occasional dispatches from his experiences with applying lean and kaizen at his company in Pakistan. Recently he shared his learning from a TPM workshop. An Operator’s Relationship to a Machine is

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