For some reason some folks seem dead against making things better. One of the easiest ways I can tell if I am dealing with a concrete head is by simply listening to the words they use.
For example, whenever I hear someone say (after they hear a suggestion for improvement), “Yeah, I understand what you mean. But the problem is…” I know I am in for a challenge.
Conversely, I know things will be a lot fun when I hear someone say (after they hear a suggestion for improvement), “That’s an interesting idea. Maybe we could even try…”
The first person is looking reasons why something will fail while the second person is thinking of additional ideas to make something better.
So if you ever catch yourself in that negative mindset, and let’s face it we have all been there, do your best to snap out of it and focus your mind on ways to make progress.