For those interested, all of this live training was video taped and will be made available to Gemba Academy members.
During the Leader Standard Work training session Mike was describing how we as leaders shouldn’t solve our employee’s problems for them.
You see, as leaders, many times we want to simply “fix” things. So, when an employee is struggling it’s only natural for us to want to fix it for them.
In other words, we want to remove the monkey from their back.
The problem is by simply removing the monkey from their back the employee learns nothing which is one of the most important jobs of a leader – to teach.
So, the moral of the story is this… when someone comes to you with a problem don’t steal their monkey.
Do you agree?