A few weeks ago we discussed whether the use of a dishwasher was lean or full of waste.
Well, last night I needed to pick up some Little Caesar’s pizzas for my soccer team. I needed to order several pizzas and wondered how long it would take.
When I placed my order it was clear they didn’t have enough “finished goods” on hand so the young lady pulled a few trays (see image) from what looked to be a semi-finished goods supermarket. She then placed these into the oven right behind the rack.
A few minutes later I had all the hot cheese pizzas my 6 and 7 year old girls could eat.
My question is this. Do you think the approach Little Caesar’s takes to fulfill customer demand is in harmony with lean thinking principles or would you handle it differently if you were in charge of that company?
What do you think?