GA 275 | Leading vs. Serving with Sarah Tilkens

This week’s guest is Sarah Tilkens. A Lean Manufacturing Leader at GE Healthcare, Sarah and Ron discussed the differences between mentoring, coaching, leading, and serving. A MP3 audio version of this episode is available for download here.

In this episode you’ll learn: 

  • The quote that inspires Sarah (1:53)
  • Sarah’s background (2:33)
  • How her mentors have impacted her (5:37)
  • What makes a good mentor (8:06)
  • The subtle differences in leadership relationships (11:10)
  • About the lean construction movement (13:15)
  • Sarah’s role at GE Healthcare (15:18)
  • About their lean daily management system (17:27)
  • Finding your rhythm of leading and coaching (19:03)
  • Leading vs. serving others (20:49)
  • The importance of communicating the “Why?” (25:15)
  • What’s next for Sarah (27:34)
  • Sarah’s advice (30:31)

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What Do You Think?

How have your mentors impacted you? How do you think you’ve impacted those you’ve mentored?