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GA 339 | Applying Lean and Six Sigma to Human Resources with Michael Parent

By Jessica Bush Updated on October 6th, 2021

This week’s guest is Michael Parent. Ron and Michael discussed the role of continuous improvement in HR and the challenges Michael faces. Michael also shared his take on applying these principles in untraditional contexts. A MP3 audio version of this episode is available for download here.

In this episode you’ll learn: 

  • The quote that inspires Michael (1:35)
  • Michael’s background (3:02)
  • Applying continuous improvement in HR (5:05)
  • What Michael is seeing regarding staffing (9:45)
  • Some of the challenges Michael faces (12:19)
  • Balancing Respect for People with setting standards (15:01)
  • The potential for lean and six sigma in untraditional contexts (18:35)
  • Michael’s advice for those getting started (21:09)
  • Developing lean leadership skills (22:46)

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What Do You Think?

How else can continuous improvement be used in HR?

  1. Edgar Agustin

    October 28, 2020 - 2:33 am

    Great discussion, Ron and Michael. I’ve been very much interested in applying LSS to HR.

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