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GA 407 | Choosing an Approach to Lean and Six Sigma with John Knotts

By Jessica Bush Updated on January 19th, 2022

This week’s guest is John Knotts, Senior Coach at Gemba Academy. Ron and John took a deep dive into process improvement versus project-based approaches, and why the two can and should coexist. An MP3 audio version of this episode is available for download here.

In this episode you’ll learn: 

  • The quote that inspires John (2:59)
  • John’s background (4:39)
  • Process improvement environments versus project-based environments (7:14)
  • What it means to be the “JEEP” (14:29)
  • The different leadership approaches (18:50)
  • Why Ron hates the “Control” aspect of DMAIC (21:28)
  • The cultural differences in perspective (25:39)
  • Tips for those going through certification (27:53)
  • Tips for those in process management (30:39)

Podcast Resources

What Do You Think?

In your experience, what are the pros and cons of process-based versus project-based approaches to continuous improvement?


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