GA 407 | Choosing an Approach to Lean and Six Sigma with John Knotts

This week’s guest is John Knotts, Senior Coach at Gemba Academy. Ron and John took a deep dive into process improvement versus project-based approaches, and why the two can and should coexist. An MP3 audio version of this episode is available for download here.

In this episode you’ll learn: 

  • The quote that inspires John (2:59)
  • John’s background (4:39)
  • Process improvement environments versus project-based environments (7:14)
  • What it means to be the “JEEP” (14:29)
  • The different leadership approaches (18:50)
  • Why Ron hates the “Control” aspect of DMAIC (21:28)
  • The cultural differences in perspective (25:39)
  • Tips for those going through certification (27:53)
  • Tips for those in process management (30:39)

Podcast Resources

What Do You Think?

In your experience, what are the pros and cons of process-based versus project-based approaches to continuous improvement?


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