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GA 409 | Continuous Improvement at Douglas Dynamics with Shannan Vlieger

By Jessica Bush Updated on February 3rd, 2022

This week’s guest is Shannan Vlieger. Ron and Shannan talked all about Douglas Dynamics and their management system, DDMS. Shannan explained the five levers of DDMS and why they’re important. An MP3 audio version of this episode is available for download here.

In this episode you’ll learn: 

  • Shannan’s favorite quote (4:25)
  • Her background (4:59)
  • Why DDMS is important (8:13)
  • The five levers of DDMS (10:27)
  • Building DDMS into practice (11:20)
  • Leading through participation, not proclamation (14:20)
  • Think and act like a coach (17:52)
  • The five things they’re focused on (22:19)
  • Eliminating fear and comfort (27:12)
  • Building positive tension, not stress (30:33)
  • A review of all five levers (34:09)

Podcast Resources

What Do You Think?

Which lever speaks to you the most? Why?


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