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GA 426 | Deciding When to Use Technology with Lauren Hisey

By Jessica Bush Updated on June 1st, 2022

This week’s guest is Lauren Hisey. Ron and Lauren discussed the dangers of jumping straight into technology before exploring other options. They also covered value stream mapping, gemba walks, and more. An MP3 audio version of this episode is available for download here.

In this episode you’ll learn: 

  • The quote Lauren likes (1:43)
  • Lauren’s background (1:58)
  • Why jumping right to technology is problematic (3:14)
  • Understanding the business problems (7:17)
  • How they began mapping (9:06)
  • How Lauren does gemba walks (10:42)
  • Options for technology (13:56)
  • Lauren’s take on the future (18:01)
  • Advice for those thinking about process improvement and technology (19:53)

Podcast Resources

What Do You Think?

When is technology necessary? When isn’t it?


  1. Rick Foreman

    June 3, 2022 - 7:50 pm
    Reply

    I love how Lauren ties together the aspects of lean philosophy with the technical side. Excellent wisdom on how to navigate and adapt to any organization.

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