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GA 431 | Implementing a Quality Management System with Dereck Williams

Avatar photo By Jessica Bush Updated on August 8th, 2022

This week’s guest is Dereck Williams. Ron and Dereck discussed Quality Management Systems, what they entail, and how to ensure your efforts are successful and sustainable. An MP3 audio version of this episode is available for download here.

In this episode you’ll learn: 

  • The quote Dereck likes (1:26)
  • His background and what he’s up to these days (2:31)
  • About Quality Management Systems (5:30)
  • The role lean plays in a QMS (7:04)
  • Ensuring QMS doesn’t become superficial (10:32)
  • Some of the challenges that come with the certifications (14:08)
  • The companies who don’t get it (18:57)
  • The difference in approach depending on the size of your company (20:34)
  • Advice on getting started (22:22)

Podcast Resources

What Do You Think?

What has your experience been with Quality Management Systems?

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Jessica Bush

Jessica is responsible for the editorial aspects of Gemba Academy’s content, focusing on course materials, podcast production, social media, and other copywriting efforts. An avid advocate of entrepreneurship, Jessica has worked with two technology startups as co-founder and head marketing strategist. Jessica received her BS in Business Administration from Cal Poly San Luis Obispo, with a minor in Music.

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