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188 Articles

What We Talk About When We Talk About Overburden

By Jon Miller - November 16th, 2015

We place high expectations on lean. Lean will make customers happier,  empower employees, enlighten leaders, spur business growth and deliver bottom line results. Lean can certainly enable organizations to accomplish all of these th

Morro Bay beach with Morro Rock

A Reflective Perspective on Schein

By Kevin Meyer - November 13th, 2015

By Kevin Meyer I will take time to be alone today. I will take time to be quiet. In this silence I will listen… and I will hear my answers. – Ruth Fishel One of my great pleasures is going for a walk on the beach a couple blocks fr

What We Have Here is a Fluid Dynamics Problem

By Jon Miller - November 9th, 2015

This weekend I attended a community recital to hear my daughter play piano. There were 23 children playing solo and duet pieces on the piano, violin, cello, clarinet and saxophone. There were even a few singers. At the conclusion

How to Problem Solve with a Virtual Team

By Ron Pereira - November 6th, 2015

By Ron Pereira Brainstorming, done correctly, can be extremely powerful. In a traditional brainstorming session a group of people normally come together with a bunch of Post-It notes and/or a white board. Folks often log their ideas on

Another Good Reason to Walk the Gemba

By Jon Miller - November 2nd, 2015

From factory floor to hospital floor, the people who work on the gemba have long suspected the existence of a negative correlation between how much time management spends in the office and the quality of the decisions they make. Now

What is the Opposite of Irony?

By Jon Miller - October 26th, 2015

Suppose you are passionate about vacuum cleaners. New models. Vintage models. Sales. Repair. Perhaps you are even a genius when it comes to servicing vacuum cleaners. An artist. You find purpose in enabling others to move dirt and debr

Problem Solving Paradigms

By Jon Miller - October 19th, 2015

There is a story about an executive team of a certain U.S. automotive company that is very revealing about their problem solving paradigms, related in the book Misbehaving: The Making of Behavioral Economics by Richard Thaler. The au

Improvement Through Personal Fulfillment

By Steve Kane - October 16th, 2015

By Steve Kane Tony Robbins is well known for his motivational speaking, books, interviews and articles.  A consistent theme in his work is the six human needs. 1. Certainty: assurance you can avoid pain and gain pleasure 2. Uncertaint

Toolkits or Aids to Knowledge and Creativity?

By Jon Miller - October 12th, 2015

The great mystery in the history of lean is not so much how and why Toyota and a handful of Japanese companies were able to make large strides in business excellence, but why so many have failed to follow their example. In a word, th

Thomas Merton and Dalai Lama

Discovering the Inner Merton

By Kevin Meyer - October 9th, 2015

By Kevin Meyer If you are too obsessed with success, you will forget to live. If you have learned only how to be a success, your life has probably been wasted. ― Thomas Merton, Love and Living Sometimes there are dots just waiting to

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