Change Management

55 Articles

Break the Habit of Breaking Good Habits

By Steve Kane - April 23rd, 2021

There are countless books, YouTube videos, and other media on topic of building good habits and breaking bad ones. So often the desire to change our ways comes light because of our realization that a problem exists. We learn and we fin

Coaches Have Obstacles Too

By Steve Kane - February 26th, 2021

The purpose of coaching is to help people get from where they are to where they want to be. It’s a process of inquiry that provides clear structure to thinking that, ideally, diminishes uncertainty by exposing obstacles and illum

What are Lagging & Leading Indicators? How are they related? Why are they important?

By Steve Kane - January 22nd, 2021

David Barber is CFO of Omni Industries in Baton Rouge, Louisiana.  David and the rest of the senior executive team at Omni are leading a lean transformation. He wrote this article for Omni’s company newsletter to help people at

GA 353 | Creating the Jeep with Paul Bruno

By Jessica Bush - January 7th, 2021

This week’s guest is Paul Bruno. Paul doesn’t have a traditional lean background, but the fascinating research he shared on the story behind the creation of the Jeep is full of lean parallels and lessons. A MP3 audio versio

GA 336 | The Process of Process Improvement with Karen Friedenberg

By Jessica Bush - September 10th, 2020

This week’s guest is Karen Friedenberg. Karen, who has a diverse career background, broke down all the different ways she approaches process improvement. From DMAIC to change management, this episode is full of practical knowledg

What Does Leadership Look Like?

By Steve Kane - May 22nd, 2020

I spoke at a Lean event last year. The audience was about 250 accomplished Lean practitioners. My session was at about 2:00 PM, which was right at the beginning of the afternoon lull.  Folks were starting to feel sluggish after a lunc

GA 317 | Implementing Lean at Starbucks with Karen Gaudet

By Jessica Bush - April 30th, 2020

This week’s guest is Karen Gaudet. Before becoming Team Leader of Operations and Personnel at LEI, she worked for Starbucks, and she shared the story of their powerful lean transformation with us. A MP3 audio version of this epis

Be Deliberate About Your New Normal

By Steve Kane - April 24th, 2020

We’re at a point with the world’s current events that some governments are beginning to relax isolation orders and business restrictions. It would be easy to think that we might be getting back to normal soon. The harsh rea

Give People a Sense of Certainty Through New Routines

By Steve Kane - March 27th, 2020

The Power of Routine So much of our daily activity is performing routines, even though we may not be aware of it. Getting out bed and ready for work; picking up the phone, wallet, and keys on the way out the door; stopping for coffee;

Leading Lean from the Middle of the Organization

By Steve Kane - November 22nd, 2019

This article was originally posted a couple of years ago.  Questions about getting other people to change their thinking come up fairly regularly, so I thought I’d revisit the topic here. A common struggle in the lean community

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