Change Management

128 Articles

Where Do I Start with Lean?

By Steve Kane - April 27th, 2018

Where should I start with Lean? is a common question we receive at Gemba Academy.  Some say starting with 5S is a must.  Others favor eliminating the seven deadly wastes. Others still suggest value stream mapping.  A great question

Avoid the Ambush

By Steve Kane - February 23rd, 2018

As I’m writing this, I’m attending the Toyota Kata Summit in Atlanta.  The early keynotes of the conference touched on several important aspects of Lean leadership.  Among them were the general topic of respect for people

Big Decisions Don’t Lead to Results

By Steve Kane - January 26th, 2018

The Big Idea January’s the month for resolutions–big decisions to make significant changes in one’s life.  Celebration of the new year offers a sense of renewal and opportunity for change.  While the month of Januar

“I Didn’t Teach the Dog Anything”

By Steve Kane - June 23rd, 2017

The Dog is a Handful I have a Jack Russell Terrier named Kirby.  Kirby has some–how should I put it–less than desirable behavioral traits.  He’s a great dog most of the time.  Other times, he can be a handful.  Fo

GA 168 | How to Leverage Change Intelligence with Barbara Trautlein

By Jessica Bush - June 22nd, 2017

This week’s guest is Barbara Trautlein, the founder of Change Catalysts. Barbara and Ron discussed change management, specifically why change fails and how people define failure. Barbara also explained the concept of Change Intel

Lean Outside of Manufacturing

By Steve Kane - May 26th, 2017

There are so many examples of lean in manufacturing that it can be easy to understand how well-suited the methodology is for that industry.  Folks in other types of organizations and roles often comment that it is difficult to transla

Facing the Firing Squad

By Steve Kane - December 16th, 2016

By Steve Kane   I recently had the opportunity to watch a value stream mapping training event in an administrative process.  These types of events are enjoyable for me because I always learn something new.  The lesson learned th

A dart board with hits and misses.

Don’t Let Perfection Get In the Way of Progress

By Steve Kane - July 15th, 2016

The Gemba Academy team is in a great position to interact with many lean practitioners around the world.  With a thousand or so subscribing organizations and presumably hundreds of thousands of Gemba Academy users, we’re able to see

Yoda in The Empire Strikes Back

Back to the Beginning with Ohno, Suzuki, and Yoda

By Kevin Meyer - July 8th, 2016

As I was researching the remarkable similarities between Lean and Zen for my book, The Simple Leader, one of the most interesting – and meaningful – was the concept of the beginner’s mind. Taiichi Ohno said, “Ob

Inspiring a Bias for Action

By Steve Kane - April 15th, 2016

Jamie Parker practices Lean and is passionate about learning and sharing Lean leadership. She has 15 years’ experience in operations management / leadership across retail, service, and manufacturing environments. Jamie serves as

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More Than Metrics

By Steve Kane - March 18th, 2016

By Steve Kane I’ve had some conversations recently about what a successful lean journey looks like.  Of course, we talked about key performance indicators and monitoring metrics.  As the saying goes, not everything that can be coun

The Only Genuine Knowledge Is That of Actual Experience

By Steve Kane - January 15th, 2016

“The only genuine knowledge is that of actual experience.” ~ Chinese proverb Training is a big part of lean transformation.  Countless hours and dollars are spent in training rooms, seminars, and classrooms every year. It’s comm

5 Thoughts On Dealing With Leadership Resistance

By Steve Kane - November 20th, 2015

By Steve Kane Gemba Academy recently conducted a one-question survey. The question was “What are you struggling with on your continuous improvement journey?” The most common response was related to dealing with leadership resistanc

Morro Bay beach with Morro Rock

A Reflective Perspective on Schein

By Kevin Meyer - November 13th, 2015

By Kevin Meyer I will take time to be alone today. I will take time to be quiet. In this silence I will listen… and I will hear my answers. – Ruth Fishel One of my great pleasures is going for a walk on the beach a couple blocks fr

Aerofit Fittings - Courtesy of Aerofit.com

AeroFit’s Factory Improvement Team

By Steve Kane - August 21st, 2015

Chris Ferrier, Manufacturing Engineer with AeroFit, was challenged to increase production on a manufacturing line by one part per hour.  While this might sound easy, making it happen isn’t. AeroFit makes fluid fittings for aer

There’s More to Nemawashi than Consensus

By Jon Miller - August 3rd, 2015

A local grocery store has been doing some major remodeling. This summer they redesigned their parking lot, including new landscaping. A number of young oak trees were planted in the soil beds dividing the parking area into sections. Th

You’re Good When You Think You’re Bad

By Kevin Meyer - July 10th, 2015

By Kevin Meyer Well over a decade ago I created my first lean enterprise assessment, just as a tool to help me understand gaps in my organization.  I’m generally loathe to use such tools as they are often misinterpreted, gamed,

How Do You Fight A Fire With A Garden Hose?

By Steve Kane - June 19th, 2015

By Steve Kane Many years ago, I was visiting a friend’s house in Southern California.  It was a 1950’s ranch style house with a straight walkway from the street to the door.  There was a tall palm tree where the walkway met the s

What Do You Demonstrate and What Do You Tolerate?

By Steve Kane - May 8th, 2015

By Steve Kane I attended the AME Regional Conference in Denver last week and had some great conversations with Lean practitioners from a wide variety of organizations.  It seems the topic of discussion in Lean circles has gravitated a

The Value of Less

By Steve Kane - March 24th, 2015

The Wall Street Journal recently reported Porsche is limiting production despite an increase in demand for its vehicles.  Without going into too much detail on the article, the idea is that the brand should remain exclusive in order

Bowling Should Be Unnecessary

By Steve Kane - March 3rd, 2015

By Steve Kane We often hear or read about work/life balance.  It’s as though work is thought of as not part of one’s life but as a countering force.  The very notion of balancing suggests conflict.  After all it is con

And with your spirit

By Ron Pereira - January 3rd, 2012

Roman Catholics around the word recently saw a huge change to the way Mass is celebrated. Specifically, there were several changes to the prayers we say. For example, prior to the change if you walked up to any Catholic and said, “Th

Tips for Dealing with Conflict

By Ron Pereira - April 21st, 2008

Our ability, as business leaders, to manage conflict can’t be overstated. If you’ve never dealt with conflict in a professional environment…well, you live a blessed life. Most of us, however, have almost certainly facilitated a m

7 Tips to Better Brainstorming

By Ron Pereira - June 14th, 2007

Brainstorming is an extremely powerful tool.  Most of us have likely been part of a brainstorming session before.  Sadly, it’s been my experience that about 9 out of 10 people have no clue how to brainstorm the right way.  So

Neural Linguistic Programming

By Ron Pereira - April 24th, 2007

An interesting field of study I have briefly researched (i.e. read a few books but no formal training) is Neural Linguistics Programming (NLP). I am by no means an expert in NLP and am not promoting it here.  There are parts of NLP th

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