Specifically, there were several changes to the prayers we say.
For example, prior to the change if you walked up to any Catholic and said, “The Lord be with you…” he or she would surely reply, “And also with you.”
Now, when the priest says, “The Lord be with you” we reply, “And with your spirit.”
Change is Hard
I won’t get into the reason this is a far more accurate reply… that’s not the point of this article. The point of this article is to explain how difficult change can be.
You see, we Roman Catholics are really into standardization! No matter where you attend Mass in the world the same readings are said. And, for the most part, the order of the Mass is exactly the same. As are the prayers we say.
So, needless to say, making major changes to the “Standard Work” of the Mass is hard stuff.
Cards in Pew
These changes were implemented the First Sunday of Advent (Nov 27, 2011). We all had cards available to help us. But even with the card in my hand I kept forgetting to reply, “And with your spirit.”
All of this really got me thinking about how hard changing any type of Standard Work can be.
It makes no difference if the changes are prayers said or work instructions for assembly operators. Change is hard… but sometimes necessary.
So, here are a few tips I have learned over the last month.
1. Advanced Warning
Prior to the change our parish announced it was coming. This was much better than simply dumping the change, unannounced, on us.
So, be sure to let everyone in your organization know changes to standard work are coming. This will help them prepare their minds for the change.
Also, it’s important to know that many people hate change. Any change. So, offering an advanced warning can help buffer the blow.
Next, having the cards with the changes was definitely needed. Without them it would have been true chaos. We also practiced many of the prayers prior to the changes being implemented.
So, it goes without saying, that any and all changes to standard work should be thoroughly documented.
This documentation should also be used to train associates on the job (or in the pew).
Finally, no matter how much advanced warning is given the only way to deal with changes to standard work is to practice.
It’s been a little more than a month since these changes have been made and I am doing much better.
I still use the card for some of the longer prayers but now feel much more comfortable with the whole, “And with your spirit” side of the Mass.
What do you think?
If you’re Roman Catholic how have you dealt with the change?
And even if you aren’t Catholic how do you recommend implementing major changes to Standard Work? What would you add/subtract from my list above?